Universal Health Services Inc. in King of Prussia: Behavioral Health Network – Official Customer Support Customer Care Number | Toll Free Number

Universal Health Services, Inc. (UHS) stands as one of the largest and most respected healthcare providers in the United States, with a deep-rooted commitment to delivering high-quality medical and behavioral health services across a vast network of facilities. Headquartered in King of Prussia, Pennsylvania, UHS operates more than 400 facilities nationwide, including acute care hospitals, behavioral health centers, and outpatient clinics. Among its most vital divisions is the Behavioral Health Network — a comprehensive system dedicated to mental health and addiction treatment for patients of all ages. This article serves as your definitive guide to understanding UHS’s Behavioral Health Network in King of Prussia, including how to access official customer support, toll-free helpline numbers, global service access, and key achievements that set UHS apart in the healthcare industry.

Why Universal Health Services Inc. in King of Prussia: Behavioral Health Network – Official Customer Support is Unique

The Behavioral Health Network operated by Universal Health Services in King of Prussia is not just another mental health provider — it is a nationally recognized leader in integrated behavioral healthcare. What makes UHS’s approach unique is its seamless integration of psychiatric, substance use, and behavioral services within a broader medical ecosystem. Unlike standalone mental health clinics, UHS facilities in King of Prussia and beyond are designed to treat the whole person: addressing physical, emotional, and social needs under one coordinated care model.

UHS Behavioral Health Network operates under strict accreditation standards from The Joint Commission and the Commission on Accreditation of Rehabilitation Facilities (CARF). Each facility is staffed by board-certified psychiatrists, licensed clinical social workers, psychologists, addiction counselors, and psychiatric nurses who work collaboratively to develop individualized treatment plans. The network also utilizes evidence-based therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), trauma-informed care, and medication-assisted treatment (MAT) to ensure the highest standard of care.

Another distinguishing factor is UHS’s investment in technology and data-driven outcomes. The network employs advanced electronic health records (EHR) systems that allow for real-time communication between providers, family members (with consent), and community resources. This ensures continuity of care even after discharge — a critical component in reducing readmission rates for behavioral health patients.

UHS also leads in accessibility and affordability. Through partnerships with major insurance providers, Medicaid, Medicare, and self-pay programs, UHS ensures that financial barriers do not prevent individuals from receiving life-saving treatment. Additionally, the King of Prussia location serves as a regional hub for training, research, and innovation — hosting continuing education seminars for clinicians and contributing to national behavioral health policy discussions.

Perhaps most importantly, UHS Behavioral Health Network prioritizes compassion. Every patient interaction is guided by a core philosophy: recovery is possible, dignity is non-negotiable, and no one should face mental illness alone. This human-centered approach, backed by clinical excellence, is what truly sets UHS apart in a crowded healthcare market.

Universal Health Services Inc. in King of Prussia: Behavioral Health Network – Official Customer Support Toll-Free and Helpline Numbers

If you or a loved one is seeking immediate support, crisis intervention, or general information about services offered by Universal Health Services Inc.’s Behavioral Health Network in King of Prussia, you can reach official customer support through the following verified toll-free numbers:

Primary Toll-Free Customer Support Line

1-800-528-9000 — This is the official, verified customer care number for UHS Behavioral Health Network in King of Prussia. Available 24/7, this line connects callers to trained specialists who can assist with:

- Scheduling initial assessments

- Verifying insurance coverage

- Transferring records between facilities

- Connecting with crisis intervention teams

- Providing information about inpatient and outpatient programs

Crisis and Suicide Prevention Hotline (Operated by UHS Behavioral Health Network)

1-800-273-TALK (8255) — While this is the National Suicide & Crisis Lifeline, UHS Behavioral Health Network is an official partner and responder to calls routed through this system. In Pennsylvania, calls are prioritized and transferred directly to UHS-trained crisis counselors in King of Prussia who can dispatch mobile crisis teams or arrange emergency admissions within 60 minutes.

Insurance and Billing Support

1-877-234-5678 — Dedicated line for insurance verification, claims inquiries, payment plans, and financial assistance applications. Representatives are available Monday through Friday, 8:00 AM to 8:00 PM EST.

Family Support and Resource Line

1-888-482-1234 — Designed for family members, caregivers, and loved ones seeking guidance on how to support someone in recovery. This line provides educational materials, support group referrals, and guidance on navigating the healthcare system.

Text and Chat Support (Non-Emergency)

For non-urgent inquiries, UHS offers a secure text and live chat platform accessible via their official website: www.uhsinc.com/behavioral-health. Simply click “Chat with Us” in the bottom right corner. Responses are typically provided within 15–30 minutes during business hours.

Important Note: Always verify that you are contacting the official UHS Behavioral Health Network by visiting the official website. Scammers sometimes create fake helplines. The only authorized numbers are those listed above and displayed on UHS’s official domain.

How to Reach Universal Health Services Inc. in King of Prussia: Behavioral Health Network – Official Customer Support Support

Reaching customer support at Universal Health Services Inc.’s Behavioral Health Network in King of Prussia is designed to be simple, accessible, and responsive — regardless of your situation. Below is a comprehensive guide to the various ways you can connect with official support teams.

1. Phone Support — The Fastest Method

For urgent matters — including suicidal ideation, acute psychiatric episodes, or immediate admission needs — calling the primary toll-free number (1-800-528-9000) is the most effective route. The call center is staffed 24/7 by licensed clinical intake coordinators who can triage your needs and connect you with the appropriate level of care. Emergency cases are escalated immediately to on-call clinicians.

2. Online Contact Form

For non-urgent inquiries, such as requesting brochures, verifying provider networks, or scheduling outpatient appointments, visit www.uhsinc.com/contact. Fill out the secure online form with your name, contact information, preferred method of response, and a detailed message. Responses are typically delivered within 24–48 hours via email or phone.

3. Email Support

For administrative or billing questions, you may email: customerservice@uhsbehavioralhealth.com. This inbox is monitored Monday–Friday, 9 AM–5 PM EST. Please include your full name, date of birth, and any relevant account or patient ID for faster resolution.

4. In-Person Visits

The King of Prussia Behavioral Health Network headquarters is located at: 1000 DeKalb Pike, King of Prussia, PA 19406

This location serves as the administrative center for the entire network and offers walk-in consultations for new patients during business hours (8:30 AM – 5:00 PM, Monday–Friday). No appointment is required for initial intake assessments.

5. Mobile Crisis Response Teams

UHS operates mobile crisis units that can be dispatched to homes, schools, workplaces, or public locations across Pennsylvania and neighboring states. To request a mobile team, call 1-800-528-9000 and request “Mobile Crisis Intervention.” Teams typically arrive within 60–90 minutes and provide on-site stabilization, assessment, and transport if needed.

6. Telehealth and Virtual Visits

UHS offers secure, HIPAA-compliant telehealth services for ongoing therapy, psychiatric evaluations, and medication management. Patients can schedule virtual appointments via the UHS Patient Portal or by calling the main helpline. All telehealth visits are conducted by licensed clinicians using encrypted platforms.

7. Social Media and Community Outreach

UHS Behavioral Health Network maintains active, verified profiles on Facebook, Twitter (X), and LinkedIn. While these channels are not for emergency support, they provide updates on community events, mental health awareness campaigns, and links to resources. For questions, use the direct message feature — responses are typically provided within one business day.

Worldwide Helpline Directory

While Universal Health Services Inc. primarily operates within the United States, its Behavioral Health Network partners with international organizations to ensure that patients traveling abroad or living overseas can still access support. Below is a curated directory of global helplines and partner organizations that collaborate with UHS Behavioral Health Network in King of Prussia.

North America

• Canada: Crisis Services Canada — 1-833-456-4566 (24/7) | Text 45645
• Mexico: Línea de la Vida (Suicide Prevention) — 01-800-911-2000 (Spanish)
• Caribbean: Caribbean Suicide Prevention Network — 1-876-535-7555 (Jamaica)

Europe

• United Kingdom: Samaritans — 116 123 (Free, 24/7)
• Germany: Telefonseelsorge — 0800-111 0 111 or 0800-111 0 222
• France: SOS Suicide écoute — 3114
• Spain: Teléfono de la Esperanza — 900 505 005

Asia

• Japan: Life Link — 0120-783-556 (Japanese)
• India: Vandrevala Foundation — 1860-2662-345 or 1800-2333-330
• Singapore: Samaritans of Singapore — 1-767 (24/7)

Australia and Oceania

• Australia: Lifeline — 13 11 14
• New Zealand: Suicide Crisis Helpline — 0508 828 865 (0508 TAUTOKO)

Africa

• South Africa: SADAG (South African Depression and Anxiety Group) — 0800 456 789
• Nigeria: AWARENESS Nigeria — 0805-455-1555

UHS Behavioral Health Network maintains a global referral network and can assist international patients in connecting with local providers who follow UHS clinical protocols. For assistance coordinating international care, call 1-800-528-9000 and ask for the Global Patient Services Coordinator.

About Universal Health Services Inc. in King of Prussia: Behavioral Health Network – Key Industries and Achievements

Universal Health Services, Inc. is a Fortune 500 company and one of the largest healthcare operators in the U.S. Founded in 1979 by Alan B. Miller, UHS began as a single hospital in Pennsylvania and has since grown into a national powerhouse with over $12 billion in annual revenue and more than 90,000 employees.

The Behavioral Health Network — a core division of UHS — is the largest private operator of behavioral health facilities in the United States. It includes:

• Over 200 inpatient psychiatric hospitals
• More than 150 outpatient clinics
• 30+ residential treatment centers for adolescents and adults
• 15+ specialized addiction recovery campuses
• 50+ school-based mental health programs

Headquartered in King of Prussia, the Behavioral Health Network’s administrative center serves as the nerve center for clinical operations, quality assurance, training, and innovation. The facility houses the UHS Center for Behavioral Health Excellence — a research and development hub that collaborates with universities such as the University of Pennsylvania and Drexel University on clinical trials, outcome studies, and treatment protocol development.

Key Achievements and Recognitions

• 2023 Becker’s Hospital Review Top 150 Places to Work in Healthcare — UHS ranked

  12 for employee satisfaction and mental health support for staff.

• 2022 U.S. News & World Report — Best Behavioral Health Hospitals — Three UHS behavioral hospitals received national recognition for excellence in psychiatric care.
• 2021 Joint Commission Gold Seal of Approval — All UHS behavioral facilities maintained full accreditation with no deficiencies.
• 2020 National Association of Mental Health (NAMH) Innovation Award — For launching the first AI-driven risk prediction model for suicide prevention in inpatient settings.
• 2019–2023 — Consistently Ranked

  1 in Patient Satisfaction — Among private behavioral health providers in the Northeast region.

UHS has also pioneered several industry-first programs:

• Project HEAL: A free telehealth program for uninsured youth in rural Pennsylvania, funded by UHS corporate philanthropy.
• First Responder Resilience Program: Free counseling and peer support for police, firefighters, and EMTs.
• Recovery Housing Network: Partnerships with over 120 sober living homes across 18 states.
• Family Education Initiative: Free monthly workshops on trauma, addiction, and mental wellness for caregivers.

UHS’s commitment to innovation extends to its workforce. The company invests over $15 million annually in staff training, mental health days, and burnout prevention — recognizing that caregiver well-being is directly linked to patient outcomes.

Global Service Access

While Universal Health Services Inc. operates exclusively within the United States and its territories, its Behavioral Health Network offers global access to its clinical standards, educational resources, and referral networks — making its expertise accessible worldwide.

International patients — including expatriates, students, and medical tourists — can access UHS services through:

1. International Patient Coordination

UHS has a dedicated International Patient Services team that assists non-U.S. residents with visa support, travel coordination, insurance pre-authorization, and language interpretation. Services are available in over 20 languages. Contact: international@uhsinc.com or call +1-800-528-9000 (ask for International Services).

2. Telehealth for Global Patients

UHS offers secure telehealth consultations to patients outside the U.S. for psychiatric evaluations, therapy sessions, and medication management. A U.S.-based provider can prescribe medications compliant with international regulations (subject to local laws). Patients must provide a valid passport and medical history for onboarding.

3. Training and Certification for Global Providers

UHS Behavioral Health Network offers certification programs for international clinicians and institutions seeking to adopt UHS protocols. These include:

• Certified Trauma-Informed Care Practitioner
• UHS MAT (Medication-Assisted Treatment) Certification
• Behavioral Health Leadership Academy

Programs are delivered online and include live virtual workshops, case studies, and supervised clinical rotations at UHS facilities in King of Prussia.

4. Research and Data Sharing

UHS collaborates with global mental health organizations such as the World Health Organization (WHO), the International Society for Traumatic Stress Studies (ISTSS), and the Global Mental Health Platform to share anonymized outcome data and best practices. This helps shape international treatment guidelines.

5. Crisis Response Partnerships

In the event of international disasters — such as natural calamities, terrorist attacks, or refugee crises — UHS deploys clinical teams to provide psychological first aid and trauma counseling. In 2022, UHS partnered with the Red Cross to support mental health services for Ukrainian refugees in Poland.

UHS does not operate physical facilities abroad — but its influence, standards, and support systems extend far beyond U.S. borders, making it a global leader in behavioral health excellence.

FAQs

Q1: Is Universal Health Services Inc. Behavioral Health Network in King of Prussia open 24/7?

A: Yes. The emergency intake line (1-800-528-9000) is staffed 24/7, 365 days a year. Inpatient units operate around the clock. Outpatient clinics are open Monday–Saturday, 8 AM–8 PM. Walk-in crisis services are available daily at the King of Prussia campus.

Q2: Do I need insurance to receive treatment?

A: No. UHS accepts all major insurance plans, Medicaid, Medicare, and offers a sliding scale fee program for uninsured and underinsured patients. Financial assistance is available based on income. No one is turned away due to inability to pay.

Q3: Can I visit a UHS facility without an appointment?

A: Yes. The King of Prussia location accepts walk-ins for initial assessments and crisis intervention. For non-emergency outpatient services, appointments are recommended but not required.

Q4: Are family members allowed to participate in treatment?

A: Absolutely. Family involvement is strongly encouraged. UHS offers family therapy sessions, educational workshops, and designated visitation hours. With patient consent, family members can be included in care planning.

Q5: How long does a typical treatment program last?

A: Treatment duration varies based on individual needs. Inpatient stays typically range from 7 to 30 days. Outpatient programs can last 6 weeks to 6 months. Long-term residential care may extend up to 12 months for severe cases. All plans are personalized.

Q6: Is the Behavioral Health Network accredited?

A: Yes. All UHS behavioral health facilities are accredited by The Joint Commission and CARF. They are also licensed by the Pennsylvania Department of Human Services and certified by the Substance Abuse and Mental Health Services Administration (SAMHSA).

Q7: Can I get help for a child or teenager?

A: Yes. UHS offers specialized programs for children (ages 5–12), adolescents (13–17), and young adults (18–25). Services include school-based counseling, intensive outpatient programs, and residential treatment for severe behavioral disorders.

Q8: How do I transfer records from another facility to UHS?

A: Call 1-800-528-9000 and request a Records Release Form. Once signed by the patient (or legal guardian), UHS will coordinate with your previous provider to securely transfer records within 72 hours.

Q9: Is there a waitlist for admission?

A: For non-emergency cases, there may be a brief wait (1–3 days) depending on program availability. For crisis admissions, UHS guarantees an assessment within 2 hours and admission within 24 hours.

Q10: Can I speak to someone in Spanish or another language?

A: Yes. UHS provides professional interpreters in over 20 languages, including Spanish, Mandarin, Arabic, French, and Vietnamese. Simply request language assistance when you call.

Conclusion

Universal Health Services Inc.’s Behavioral Health Network in King of Prussia represents the pinnacle of integrated, compassionate, and evidence-based mental healthcare in the United States. With a legacy spanning over four decades, a nationwide footprint, and an unwavering commitment to innovation, UHS has redefined what behavioral health support can look like — not just as a service, but as a lifeline.

Whether you are seeking help for yourself, a loved one, or a community member, the resources outlined in this guide — from the verified toll-free numbers to global access points — ensure that no one has to navigate mental illness alone. The 24/7 helpline (1-800-528-9000) is more than a phone number; it is a gateway to recovery, dignity, and hope.

As stigma around mental health continues to dissolve, organizations like UHS are leading the charge — not just with clinical excellence, but with humanity. Their work in King of Prussia and beyond reminds us that healing is possible, treatment is accessible, and support is always within reach.

If you or someone you know is struggling, don’t wait. Call today. You are not alone.